From the time the sun rises until it sets – the jaunty All-Weather Hat is a perfect companion for anyone who loves to go play outside. With Schoeller 3x dry fabric C-Change membrane to control temperature and non glare under brim, this hat is great for water sports with an adjustable reflective wind cord.
Some Tilley hats are Guaranteed for Life against normal wear and tear, imperfect workmanship, or faulty material. If your hat experiences any of these issues, please submit your request by selecting and completing the “Guaranteed for Life” form below. Next steps will be provided within 5-7 business days.
Only hats with the designated “Guaranteed for Life” label will be considered for replacement. Customers must provide photos to identify the eligibility of the item, as well as proof of destruction of the item upon request once approval is granted. All qualifying replacements are subject to a non-waivable handling fee.
Note: Tilley Endurables only accepts Guaranteed for Life requests through Tilley.com. Any requests submitted outside of the electronic portal will not be accepted. Should you have any questions, please contact the Tilley Customer Service Department by email.
Packages sent without prior authorization will be refused and returned to sender at the shipper’s cost. Processing times may vary due to increased volumes in peak seasons and are contingent on the provision of all required information from the customer. Requests will not be shipped until all requirements are met by the customer. Tilley will not be held responsible or liable for any lost or stolen packages in transit. Please contact your carrier to settle any shipping issues.
Tilley reserves the right to determine if an item qualifies for replacement under the Guaranteed for Life policy.
Note: If your Original Order Number is unknown, please leave blank.
I LOVE this hat. It has protected me during beach days and hikes. In sudden rainstorms and windy days, it has held on! I hope more colors come out (preferably a pink or purple)
Nice
Fits great. Was a life saver sitting outside all day recently for a tennis tournament. Love it.
There customer service isn't what it once was. But the hat's have been great since the 1990's and they are still honoring the lifetime guarantee
Fits well and looks good
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