Thank you for shopping with Tilley. When we have promotions, the following conditions apply while the promotion is in effect.
LIMITED TIME OFFER
- Get discounts off on select styles for a limited time
- Offer available online
- Offer cannot be combined with other promotions or applied to previous purchases
- Discount codes are not applicable
- Offer is non-transferable
LAYERED (TIERED) OFFER
- The layered offer provides a percentage of savings based on the number of qualified items you purchase
- Qualified items are identified by being part of a collection link accessible through email or a banner on the site
- Offer valid only during dates specified and will not apply to past or future purchases
- Valid while quantities last, no rainchecks
- Cannot be combined with any other offer
- If there is something not to your satisfaction, we will work with you to exchange the product for the right size.
- To initiate a return, all items purchased as part of the layered offer must be returned for a refund to be issued. Due to the nature of this offer, we are unable to refund individual items.
GIFT WITH PURCHASE
- If you wish to return an order that includes a gift with purchase, you will need to return both the item that you paid for along with the gift to be eligible for a full refund. In the event the gift is not returned its value will be deducted from your refund.
- Missed GWPs will not be shipped separately, credited, or applied to future purchases.
- Cannot be used on collaborations and special collections.
- Cannot be combined with any other offer.
- Any item marked as LAST CHANCE cannot be returned or exchanged.
To learn more about returns, please click here.